Category Archives: Uncategorized

In the News

GrubHub Faces Trial On Employee-Contractor Issue
The Recorder | June, 2017

SJC: Jury must hear officer’s handicap discrimination claim
Massachusetts Lawyers Weekly | April, 2017

Amazon Delivery Drivers Sue Company Over Job Status
The Seattle Times | October, 2016

Boston-based Attorney Argues Uber’s Star Ratings are Racially Biased
Boston Globe | October, 2016

Shannon Liss-Riordan is named to Politico’s guide to the “Top 50 thinkers, doers and visionaries transforming American politics in 2016” “for questioning who the sharing economy is taking for a ride”.
Politico Magazine | September, 2016

Boston Police Department Ranks May Have Diversified, But Promotion Eludes Many Cops Of Color
WGBH News | July, 2016

Uber’s Worst Nightmare
San Francisco Magazine | May, 2016

Litigator of the Week: Shannon Liss-Riordan of Lichten & Liss-Riordan
The American Lawyer | April, 2016

Following $100 Million Settlement, Tipping Uber Drivers is Now on the Menu
Newsweek | April, 2016

Uber Agrees to Pay $100 Million to Drivers in Historic Class Action Settlement
Mother Jones | April, 2016

Massage Therapist Files Class Action Lawsuit Against Harvard
The Harvard Crimson | January, 2016

Meet the attorney suing Uber, Lyft, GrubHub and a dozen California tech firms
LA Times | January, 2016

7th Circ. Upholds Ill. Labor Law In Delivery Co. Dispute
Law 360 | January, 2016

Lawyers of the Year
Massachusetts Lawyers Weekly | January, 2016

We’re About to Witness the Class-Action Trial Against Uber’s Business Model
Money Morning | January, 2016

Meet “Sledgehammer Shannon,” the Lawyer Who Is Uber’s Worst Nightmare
Mother Jones | December, 2015

Year in Preview: What the Uber Lawsuit Means for Workers in the Sharing Economy
SF Weekly | December, 2015

The lawyer looking to kill the ‘gig economy’
MarketWatch | December, 2015

Judge rules Boston police exam discriminated against minorities
The Boston Globe | November, 2015

Meet the Boston Lawyer Who’s Putting Uber on Trial
The Wall Street Journal | November, 2015

Google Express sued over employee-contracted distinction
The Boston Globe | November, 2015

More food delivery startups are sued for classifying drivers as contractors
Fortune | September, 2015

‘Sledgehammer Shannon:’ The attorney taking on Uber and others in the sharing economy
The Business Journals | September, 2015

Suing the sharing economy: Q&A with Shannon Liss-Riordan
The Boston Globe | September, 2015

What Strippers Can Teach Uber
Medium | April, 2015

starbucks left

2nd Circ. sides with Starbucks in tip pool class action
Law 360 | November, 2013

Grande tips payoff for Starbucks baristas
Boston Herald | October, 2013

Starbucks baristas tip fight intensifies
ABC News | June, 2013

New York Court sides with Starbucks on tip rules
The New York Times | June, 2013

Who deserves Starbucks tips?
The Village Voice | May, 2013

Baristas battle Starbucks over tip sharing policy
New York Observer | May, 2013

Who are you tipping at Starbucks? NY top court to decide
MSN News | May, 2013

NY’s top court to decide who can tap Starbucks’ tip jars
CBS | May, 2013

NY Starbucks tip fight percolates beyond java giant
Law 360 | May, 2013

Starbucks restructures ‘shift supervisor’ position in Mass.
Nation’s Restaurant News | January, 2013

Starbucks supervisors get a raise to make up for employee tip ruling
Boston Business Journal | January, 2013

Mission Accomplished: Starbucks supervisors can’t share employee tips, will get raises & bonus to compensate
BostInno | January, 2013

Starbucks workers tip suit scores $14M win against coffee giant
Huffington Post | November, 2012

Starbucks ordered to serve up $14M in tip-pool suit
Law360 | November, 2012

First Circuit affirms win for Starbucks baristas over tip-sharing
National Law Journal | November, 2012

Court: Starbucks owes more than $14m to Mass. baristas
Boston Globe | November, 2012

Starbucks sued by Baristas, managers over tip-sharing
Lawyers.com | October, 2012

2nd Circ. sends Starbucks tip cases to NY high court
Law360 | October, 2012

Second Circuit stumped by Starbucks tipping cliams
The American Lawyer | October, 2012

Starbucks brews an appeal in case over tip splitting
National Law Journal | September, 2012

Starbucks Baristas ask 2nd Circ. to reheat tip sharing suit
Law 360 | August, 2012

Starbucks asks 1st Circ. to nix $14M damages over tip pool
Law 360 | August, 2012

Starbucks consents to $7.5M damages over shared tips
Law 360 | January, 2012

Baristas want Starbucks to pour out $32M in tip pool suit
Law 360 | December, 2011

1st Cir. lets class cert. stand for Starbucks baristas
Law 360 | June, 2011

Baristas’ suit against Starbucks may proceed as class action in Mass. federal court
The National Law Journal | March, 2011

Starbucks supervisors can’t share in tips, Judge says
Employment Law 360 | March, 2011

Starbucks unfairly split Mass. Baristas’ tips: Judge
Employment Law 360 | February, 2011

Starbucks Baristas fight toss of tip-sharing action
Employment Law 360 | December, 2010

Calif. ruling doesn’t slow Starbucks tips suit
Employment Law 360 | October, 2009

N.Y. baristas want class cert. in tips spat
Employment Law 360 | February, 2009

N.Y. barista is latest to sue Starbucks over tips
Employment Law 360 | April, 2008

Starbucks supervisors accused of skimming tips from baristas
Associated Press | March, 2008

Starbucks hit with class action lawsuit over tips
Boston Globe | March, 2008

Starbucks sued again over tip pools
Seattle PI | March, 2008

skycaps left

Justices won’t review ruling federal law blocks skycaps’ challenge to airlines’ fees
Bloomberg BNA | April, 2014

Skycap who was fired after lawsuit awarded nearly $1M
Boston Globe | March, 2014

United Airlines settles lawsuit over skycaps’ tips
Associated Press | July, 2012

American Airlines tip dispute rejected by high court
Law 360 | November, 2011

Skycaps can coordinate cases over airlines’ fees
Law 360 | October, 2011

1st Circuit: Skycaps’ class action against airline over tips may proceed
National Law Journal | September, 2011

1st Circ. won’t hear AA’s class cert. challenge
Law 360 | September, 2011

After 1st Circ. loss, AA porters seek new trial
Law 360 | August, 2011

United skycaps say state wage claims not preempted
Law 360 | June, 2011

United skycaps win conditional cert. in tip suit
Law 360 | June, 2011

Decision on tips to Logan skycaps overturned by court
Associated Press | May, 2011

1st Circuit considers whether aviation law pre-empts state tips law
National Law Journal | December, 2010

Skycaps’ claims revived in United, USAirways Suits
Law 360 | September, 2010

Airlines scoop tips from skycaps
Lawyers and Settlements | February, 2010

Skycaps across US join suit over tips
Boston Globe | February, 2010

AA skycaps win certification of national class
Law 360 | February, 2010

AA skycaps seek cert. in 2nd suit over bag fees
Law 360 | October, 2009

Skycaps suing United Airlines
Boston Herald | October, 2009

United skycaps launch FLSA action over tips
Law 360 | October, 2009

Mass. court rules for American skycaps on tips
Associated Press | August, 2009

SJC upholds skycaps’ win in baggage fee lawsuit
Boston Globe | August, 2009

Skycaps win Wage Act appeal over tips
Massachusetts Lawyers Weekly | August, 2009

Skycaps to ask Mass. court to reinstate tips award
Associated Press | April, 2009

American Airlines now charging fees to non-passengers
The Onion | December, 2008

Skycaps seek class status in Jet Blue bag fee suit
Law 360 | September, 2008

United Airlines suspends $2 curbside luggage fee
Boston Globe | August, 2008

US Airways seeks emergency exit from skycaps suit
Law 360 | August, 2008

New trial ordered in skycap tip suit
Boston Globe | June, 2008

US Airways skycaps in Phila. get pink slips
The Philadelphia Inquirer | June, 2008

From the Boston Globe editorial page
Boston Globe | June, 2008

Airline halts fee, lifts ban on tips
Boston Globe (front page)| May, 2008

Airline, loser in suit, fails to deliver promised pay raise
Boston Globe | May, 2008

Insta-CoGo: Skycaps, Tipping and You
Washington Post | May, 2008

Kicked at the Curb
Boston Globe Editorial | May, 2008

Airline bans tips for skycaps at Logan
Boston Globe | May, 2008

Boycott American Airlines
Beagle Research | May, 2008

Un-American Airlines
The Hangover | May, 2008

Skycaps sue 3 airlines over $2 baggage fee
Associated Press | April, 2008

US Air skycaps sue company, claim lost tips
Boston Globe | April, 2008

Off Balance at the Top
Washington Post | April, 2008

Skycaps Win Lawsuit Over $2-A-Bag Fee
Associated Press | April, 2008

Logan skycaps win fight for tips
Boston Globe | April, 2008

9 skycaps win $325,000 in tips in suit over curbside fees
USA Today | April, 2008

Skycaps sue airline over tips lost to bag fee
Boston Globe | March, 2008

Skycaps sue American Airlines over lost tips
USA Today | March, 2008

Skycaps at Logan sue over lost tips
Boston Globe | December, 2006

class action left

STARBUCKS TIPS CASES
SKYCAPS TIPS CASES

Ritz-Carlton to pay $1.8M to settle gratuities suit

Law360 | March, 2014

TGI Friday’s workers sue

NECN | January, 2014

Workers sue TGI Fridays for wage violations

Boston Globe | January, 2014

Four Seasons to fork over $4M to settle server tips suit

Law 360| October, 2013

Marriott servers win back pay in suit seeking unpaid tips

Law 360| November, 2013

Not everyone has fond memories of the Hilltop Steakhouse

Boston Magazine | October, 2013

Uber’s other legal mess: Drivers sue over missing tips

Business Week | August, 2013

Uber sued again over tip-skimming claims, case could go national

Xconomy | August, 2013

Lawsuit alleges Uber unfairly withholds tips from drivers

San Francisco Bay Guardian | August, 2013

Hawaii Supreme Court rules in favor of workers in hotel tip case

Honolulu Star Advertiser | July, 2013

Service charge ruling to benefit workers

Maui News | July, 2013

Hawaii high court oks worker wage suits over state tip law

Law 360 | July, 2013

Hawaii Supreme Court ruling allows pending lawsuits over hotel workers’ tips to move forward

Associated Press | July, 2013

Hotel workers could get millions from lost tips

Hawaii News Now | July, 2013

Supreme Court agrees tips supposed to be kept by workers

ETN Global Travel Industry News | July, 2013

Tips lawsuit vs. Harvard remanded to state court

Massachusetts Lawyers Weekly | March, 2013

Harvard must face claims it took waiters’ tips, Judge says

Law 360 | March, 2013

Drivers: Uber is skimming our tips

Mother Jones | March, 2013

When tip jars go high-tech, do U.S. workers benefit?

Reuters | March, 2013

Milton driver accuses Uber taxi service of unfairly keeping tip money

Boston Business Journal | February, 2013

Faculty club lawsuit awaits hearing

Harvard Crimson | November, 2012

Faculty club employees file “Tip Law” suit

Harvard Crimson | September, 2012

Harvard Faculty Club sued by waitstaff

Harvard Magazine | September, 2012

Portland hotel sued for allegedly ‘skimming’ tips

Portland Press Herald | June, 2012

Maine Supreme Judicial Court to decide if banquet wait staff must share ‘service charge’

Bangor Daily News | May, 2012

Harvard Club of Boston sued by waitstaff

Harvard Magazine | November, 2011

Harvard Club: The tipping point

Boston Globe | November, 2011

Harvard Club servers sue over tips

Boston Globe | November, 2011

Sen. Downing’s “Tips Bill” & fundraising raise questions

Red Crown News | October, 2011

Cranwell settles tip case for $7 million

Berkshire Beacon | October, 2011

Sen. Downing withdraws a bill that would degrade wage rights

Berkshire Record | October, 2011

Four Seasons found liable for unpaid server tips

Law 360 | August, 2011

Dunkin’ shop owners look to adjust tip law

Boston Globe | June, 2011

Local man pursues class action over no-tip policy at Dunkin’ Donuts

North Reading Transcript | June, 2011

Dunkin’ franchisee sued over no-tips policy

Boston Globe | May, 2011

Baristas’ suit against Starbucks may proceed as class action in Mass. federal court

The National Law Journal | March, 2011

Starbucks supervisors can’t share in tips, Judge says

Employment Law 360 | March, 2011

Maui hotel to pay $500,000

Star Advertiser | March, 2011

Starbucks unfairly split Mass. Baristas’ tips: Judge

Employment Law 360 | February, 2011

Missing comma key in Cape lawsuit

Cape Cod Times | February, 2011

Starbucks unfairly split Mass. Baristas’ tips: Judge

Employment Law 360 | February, 2011

Exotic dancers claim clubs break labor laws by not paying wages

Connecticut Law Tribune | January, 2011

Hard Rock Cafe in minimum wage class action suit

AOL | January, 2011

Tipped workers hit Fla. Hard Rock with wage action

Law 360 | January, 2011

Starbucks baristas fight toss of tip-sharing action

Law 360 | December, 2010

Legal battle brewing over coffee chain’s tip jars

Salem News| November, 2010

Wage claims proceed in Four Seasons tip action

Law 360 | October, 2010

Cliff House server sues over alleged tip skimming

Seacost Online| July, 2010

Starwood waiters add competition claims to tip suit

Law 360 | June, 2010

Hard Rock Cafe rocked by FLSA action over tips

Law 360 | April, 2010

Boston Duck Tours hit with Wage Act suit

Massachusetts Lawyers Weekly | April, 2010

High court paves way for tips lawsuit to proceed

Honolulu Advertiser | March, 2010

Maggiano’s, Hard Rock sued over tipping practices

Boston Herald | March, 2010

Calif. ruling doesn’t slow Starbucks tips suit

Employment Law 360 | October, 2009

Strippers come out on top in misclassification action

Law 360 | August, 2009

Stripped by the boss

Boston Globe Editorial | August, 2009

Judge upholds strippers’ pay suit

Boston Globe | August, 2009

Waiter sues Boston steakhouse

Boston Herald | July, 2009

Lawsuit on tipping goes to higher court

Honolulu Advertiser | March, 2009

N.Y. baristas want class cert. in tips spat

Employment Law 360 | February, 2009

Lawsuit filed over hotel’s alleged tipping practices

Seacoast Online | January, 2009

Waiters at Maui Westin sue over tips

Law 360 | January, 2009

Hawaii hotels face lawsuits over service fees

KITV | December, 2008

Suit alleges hotels short-changed servers

Maui News | November, 2008

Waiters sue hoteliers over tips

Law 360| November, 2008

A business tip: Keep hands off gratuities

Tampa Tribune | August, 2008

Jin Workers Win Class Settlement for Stolen Tips

Asian American Movement Ezine | May, 2008

N.Y. barista is latest to sue Starbucks over tips

Employment Law 360 | April, 2008

Cape employer sued over tips

Cape Cod Times |
April, 2008

Starbucks supervisors accused of skimming tips from baristas

Associated Press | March, 2008

Starbucks hit with class action lawsuit over tips

Boston Globe | March, 2008

Starbucks sued again over tip pools

Seattle PI | March, 2008

Firm seeks class action tips suit against Pier 4

Boston Business Journal | February, 2008

Arbitrator certifies national class of servers against Morton’s of Chicago in case alleging tip credit violations

American Arbitration Association | June, 2007

Suit says Ritz illegally keeps some tip money

Boston Globe | January, 2007

Wave of tip pooling lawsuits snares more operators

Nation’s Restaurant News | October, 2006

Door opened for retaliation claims

National Law Journal | August, 2006

Four fired servers win lawsuit against Hilltop restaurant

Daily Item of Lynn | July, 2006

Steak house may be liable for $2.5m

Boston Globe | July, 2006

Atlanta waiters sue: tip-sharing to fund restaurant’s “incidental labor fund”

Atlanta Journal-Constitution | September, 2004

Lawsuits filed by wait staff over tips

Boston Globe | October, 2004

Massachusetts State Law Allows a $25,000 Civil Penalty for Restaurateurs who Violate the Tip Law

Boston Globe | August, 2004

What We Do

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How We Do It

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Nam eget dui. Etiam rhoncus. Maecenas tempus, tellus eget condimentum rhoncus, sem quam semper libero, sit amet adipiscing sem neque sed ipsum. Nam quam nunc, blandit vel, luctus pulvinar, hendrerit id, lorem. Maecenas nec odio et ante tincidunt tempus. Donec vitae sapien ut libero venenatis faucibus. Nullam quis ante. Etiam sit amet orci eget eros faucibus tincidunt. Duis leo. Sed fringilla mauris sit amet nibh. Donec sodales sagittis magna. Sed consequat, leo eget bibendum sodales, augue velit cursus nunc,

Nam eget dui. Etiam rhoncus. Maecenas tempus, tellus eget condimentum rhoncus, sem quam semper libero, sit amet adipiscing sem neque sed ipsum. Nam quam nunc, blandit vel, luctus pulvinar, hendrerit id, lorem. Maecenas nec odio et ante tincidunt tempus. Donec vitae sapien ut libero venenatis faucibus. Nullam quis ante. Etiam sit amet orci eget eros faucibus tincidunt. Duis leo. Sed fringilla mauris sit amet nibh. Donec sodales sagittis magna. Sed consequat, leo eget bibendum sodales, augue velit cursus nunc,

Nam eget dui. Etiam rhoncus. Maecenas tempus, tellus eget condimentum rhoncus, sem quam semper libero, sit amet adipiscing sem neque sed ipsum. Nam quam nunc, blandit vel, luctus pulvinar, hendrerit id, lorem. Maecenas nec odio et ante tincidunt tempus. Donec vitae sapien ut libero venenatis faucibus. Nullam quis ante. Etiam sit amet orci eget eros faucibus tincidunt. Duis leo. Sed fringilla mauris sit amet nibh. Donec sodales sagittis magna. Sed consequat, leo eget bibendum sodales, augue velit cursus nunc,